Hours: 119.00
Salary: Competitive
Location: Carlow 0000
Republic of Ireland
Apply by: 09/08/2024
Carlow 0000
Days | From time | To time |
---|---|---|
Sun | 06:00:00 | 23:00:00 |
Mon | 06:00:00 | 23:00:00 |
Tue | 06:00:00 | 23:00:00 |
Wed | 06:00:00 | 23:00:00 |
Thu | 06:00:00 | 23:00:00 |
Fri | 06:00:00 | 23:00:00 |
Sat | 06:00:00 | 23:00:00 |
Tesco is a values-led business and we are committed to building a better Tesco and to support our colleagues in Serving Ireland’s Shoppers a Little Better Everyday. We aspire to create an emotional connection with our customers and colleagues and to help to make their lives more manageable and enjoyable. Tesco Ireland is committed to developing individuals' talents and supporting professional development as a dynamic business that values people with strong leadership skills and an entrepreneurial attitude.
THE ROLE
Tesco Ireland is currently seeking to appoint a Customer Experience Manager who will have responsibility for supporting and leading a a team of people to deliver the best shopping trip for our customers. This role will report to the Deputy Manager and will ensure that we are serving Irelands shoppers a little better every day.
For the ‘Customer Experience Manager’ role you have a demonstrated track record of:
o Being passionate about delivering the right way for customers and colleagues
o Being adaptable and agile in your thinking
o Delivering key objectives in a fast-paced environment
o Being the ‘Go To’ person for all queries for your department
o Shaping and influencing at the most senior level
o Previous Retail Experience preferred in a similar role
We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to:
*Entry requirements and rules of the scheme apply
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day”. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet. Through initiatives like the Tesco Community Fund, our association with Children’s Health Foundation, our partnership with FoodCloud and our Stronger Starts programme, we have supported over 21,000 community groups, raised over €7.5 million for medical equipment, and provided almost 15 million meals nationwide, to those living in food insecurity.
Tesco has operated in the Irish retail market since 1997, and with 170 stores nationwide, we employ over 13,000 people in cities and towns around Ireland, supporting almost 45,000 jobs directly and indirectly. We partner with over 500 Irish suppliers - of which almost three-quarters are small and medium enterprises - which in turn supports almost 13,000 farming families around Ireland. Tesco is the single largest buyer of Irish food and drink in the world, buying €1.6 Billion a year; more than any other single country in the European Union, more than even the USA which you perceive as a massive buyer of Irish food.
We work closely with suppliers across Ireland who are dedicated to making the best products for our customers and this is reflected in the numerous awards our products have won over the years including Blás Na hÉireann, World Steak Challenge and Great Taste Awards.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. It is embedded in our values: we treat people how they want to be treated. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best.
We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. We’ve taken steps to ensure our stores are places where everyone feels welcome to shop too, with colleagues all trained to support those with a visible or hidden disability through the Sunflower Lanyard programme.
We’re a big business with diverse working patterns and many business areas which means that we can find something that works for you.
Tesco is committed to celebrating diversity and everyone is welcome at Tesco. We're committed to providing a fully inclusive recruitment process, allowing candidates the opportunity to thrive and inform us of any reasonable adjustments they may require. For further information on the accessibility support we can offer, please click http://roi.tesco-careers.com/accessibility/
How can I let Tesco know I need additional support?
Please let us know you need additional support by emailing tescoireland.recruitment@tesco.ie
This will allow us to understand more about you and how we can best support you through the recruitment process.
To apply for a job in one of our stores, distribution or customer fulfilment centres, you will need to register with us and create a profile. You can keep your profile up-to-date by adding your latest skills and experiences.
Click through the stages below to see what you can expect from the application process: