Privacy and Cookies Policy
About this Policy
This Privacy Policy applies to Tesco Ireland Limited. Where we refer to “us”, “we” or “our” in this Privacy Policy, we mean the Tesco Group company you are applying for a job with and that Tesco Group company will be the data controller.
We are committed to doing the right thing when it comes to how we collect, use and protect your personal data. That’s why we’ve developed this Privacy Policy which:
- Sets out the types of personal data we collect;
- Explains how we use your personal data;
- Explains when and why we will share your personal data (within the Tesco Group and other third party organisations): and
- Explains the rights and choices you have when it comes to your personal data.
What personal data we collect
When you apply for a job with us, we may collect and process the following:
- Your name
- Your address
- Your telephone number
- Your email address
- Your occupation
- Communications between you and us about this website or job application
- Information regarding your “right to work” in Ireland
- Your account login details, including your user name, email, password and your communication preferences
- For certain roles, information connected to, or as a result of, background security checks
- Information you submit as part of any job application (for example your career history, education, salary and CV)
- Information you may voluntarily submit as part of any diversity or equal opportunities questionnaire such as gender, health, disabilities, sexual orientation and race and ethnicity
When using this website in some cases, we may collect analytics or user information to help us improve the user experience of the website. Examples of this type of information are:
- Type of Internet Browser you are using
- Type of computer operating system you are using
- The domain name of the website from which you linked to our site or advertisement
How we use your personal data
We use your personal data to:
- Review and process your application
- To keep you up-to-date on its progress
- For data analytical, assurance and review purposes (for example by analysing your application to improve our recruitment process)
- To resolve grievances and complaints that involve you
- In relation to self-declared disabilities in order for us to make a reasonable adjustments to support your application and any possible future employment.
- In relation to any diversity or equal opportunities monitoring questionnaire data, to monitor and report on our equality and diversity composition and ensure fairness in the recruitment process.
- In relation to any right to work information we collect, in order to ensure we comply with the law in employing you.
- If we need to carry out background security checks because of the nature of your role, we process this information in accordance with our rights and legal.
- in the event that your application is successful, we may use your data to enable you to have the correct access to equipment and systems. For example, we may use your details to prepare work schedules, to create an email address for you or to authenticate your identity.
- to keep you updated on any other suitable vacancies.
Legal bases for processing
In relation to:
- personal data we process as part of our “right to work” checks, we process this because we are legally required to. If you do not provide us with this information, we will not be able to progress your application.
- special category personal data (such as health, ethnicity, race, sexual orientation) we process as part of any equality questionnaire, to make reasonable adjustments to support your application, or as part of any background security checks, we process this as permitted or required by employment laws.
- all other uses of your personal data set out in this Policy, we process this because it is in our “legitimate interests” to do so. Our legitimate interests are:
- operating a fair and transparent recruitment process
- recruiting and retaining the right candidates
- ensuring candidates have the right skills and experience for any given role
- resolving any complaints in a fair and transparent manner
- for general research and statistical purposes including producing core business statistics on recruitment to inform and improve our processes
Sharing your personal data
We may share your personal data with:
- Suppliers, service providers and partners who work with us and provide administration and support services. For example, but not restricted to, conducting right to work checks, candidate screening/assessment and, if applicable criminal background checks.
- Tesco Group companies, including those who provide us with administration and support services or for reporting purposes
- Government agencies, regulatory bodies and law enforcement agencies where we are obliged to by law.
- Any third party who may acquire our business.
Data Protection Officer
Tesco has appointed a data protection officer, who can be contacted by email at dataprotectionROI@tesco.com
Transfer outside of the European Economic Area (“EEA”)
Your personal data may be transferred to, and stored at a destination outside the EEA. It may also be processed by companies outside the EEA who work for us (or for one of our service providers). If we do this, your personal data will be subject to appropriate protections. If we do transfer personal data to outside of the EEA, it will be protected in the same way as if it was being used in the EEA. The most common way we do this is to put in place a specific type of contract, a copy of this type of contract can be found here.
How we protect your personal data
We know how important it is to protect and manage your personal data and have the following measures in place to do this:
- We use computer safeguards such as firewalls and data encryption
- we enforce physical access controls to our buildings and files to keep this data safe, such as access cards and key control.
- We only authorise access to colleagues who need it to carry out their job responsibilities
- We protect the security of your information while it is being transmitted by encrypting it using appropriate data transfer solutions such as Secure Sockets Layer (SSL)
- We may ask for proof of identity before we share your personal data with you.
How long we keep your personal data
We will not keep your personal data longer than we need to, how long this is depends on several factors, including:
- Why we collected it in the first place;
- How old it is;
- Whether there is a legal/regulatory reason for us to keep it;
- Whether we need it to protect you or us.
In general, we keep information about unsuccessful candidates for up to 12 months after the conclusion of the recruitment process, although we may delete criminal records and right to work information earlier.
We keep information about our colleagues for 7 years after the end of their employment with us.
Account Deactivation
If you do not use your careers centre account in any way, including reviewing or updating your information, or making a further job application, we will contact you to ask if you want to keep the account. We will contact you 3 times to ask, after this time, your account will be automatically deleted. This does not prevent you creating a new account or making any future job applications using the same email address.
Subject Access Rights
You have the right to see the personal data we hold about you. This is called a subject access request or SAR.
If you'd like a copy of the personal data we hold about you, please email us at subjectaccess.requestroi@tesco.com
Other Data Protection Rights
In relation to your personal data, you also have the right to:
- Have inaccurate information corrected:
Summary of the right:
It is really important that the personal data we hold on you is accurate and that you notify us of any changes to your Personal Data so it can be updated as soon as it changes.
- Object to our use of it:
Summary of the right:
If you object we will then consider you objection to our use of your personal data. If on balance, your rights outweigh our interests in using your personal data, then we will at your request either restrict our use of it (see section c below) or delete it (see section d below).
- Restrict our use of it:
Summary of the right:
There are several situations when you can restrict our use of your personal data, this includes (but is not limited to):
- You have successfully made an objection (listed in section b above).
- You are challenging the accuracy of the personal data we hold.
- We have used your personal data unlawfully, but you do not want us to delete it.
- Have us delete it:
Summary of the right:
There are several situations when you can have us delete your personal data, this includes (but is not limited to):
- We no longer need to keep your personal data;
- You have successfully made an objection (listed in section b above).
- We have unlawfully processed your personal data.
Complain to the data protection regulator
We would like the chance to resolve any complaints you may have, however you also have the right to complain to the ROI data protection regulator (the DPC) about how we have used your personal data. Their website is: https://www.dataprotection.ie/en/contact/how-contact-us.
The DPC website also contains more information about your data subject rights that have been summarised above https://dataprotection.ie/en/dpc-guidance.
Cookies and similar technologies
-
We use cookies and similar technologies, such as tags and pixels ("Cookies"), to personalise and improve your customer experience as you use our Websites and Mobile Apps and to provide you with relevant online advertising. This section provides more information about Cookies, including how we use them and how you can exercise your choices about our use of Cookies.
How we use Cookies
Cookies are small data files that allow a website to collect and store a range of data on your desktop computer, laptop or mobile device.
Cookies help us to provide important features and functionality on our Websites and Mobile Apps, and we use them to improve your customer experience. For example, we use Cookies to do the following:
Improve the way our Websites and Mobile Apps work
Cookies allow us to improve the way our Websites and Mobile Apps work so that we can personalise your experience and allow you to use many of their useful features.
For example, we use Cookies so we can remember your preferences and the contents of your shopping basket when you return to our Websites and Mobile Apps.
Improve the performance of our Websites and Mobile Apps
Cookies can help us to understand how our Websites and Mobile Apps are being used, for example, by telling us if you get an error messages as you browse.
These Cookies collect data that is mostly aggregated and anonymous.
Deliver relevant online advertising
We use Cookies to help us deliver online advertising that we believe is most relevant to you on our Websites and other organisations' websites.
Cookies used for this purpose are often placed on our Websites by other organisations, and always with our permission. These Cookies may collect information about your online behaviour, such as your IP address, the website you arrived from and information about your purchase history or the content of your shopping basket. This means that you may see our adverts on our Websites and on other organisations' websites. You may also see adverts for other organisations on our Websites.
To help us to deliver online advertising that is relevant to you, we may also combine data we collect through Cookies in the browser of your desktop computer or other devices with other data that we have collected, for example your use of Clubcard and in-store purchases.
Measuring the effectiveness of our marketing communications, including online advertising
Cookies can tell us if you have seen a specific advert, and how long it has been since you have seen it. This information allows us to measure the effectiveness of our online advertising campaigns and control the number of times you are shown an advert.
We also use Cookies to measure the effectiveness of our marketing communications, for example by telling us if you have opened a marketing email that we have sent you.
Your choices when it comes to Cookies
You can use your browser settings to accept or reject new Cookies and to delete existing Cookies. You can also set your browser to notify you each time new Cookies are placed on your computer or other device. You can find more detailed information about how you can manage Cookies at the All About Cookies and Your Online Choices websites.
If you choose to disable some or all Cookies, you may not be able to make full use of our Websites. For example, you may not be able to add items to your shopping basket, proceed to checkout, or use any of our products and services that require you to sign in.
Where we display personalised adverts on other organisations' websites, the AdChoices icon will usually be displayed. Clicking on this icon will provide you with specific guidance on how to control your online advertising preferences. More information is available on the YourAdChoices website.
Cookies used on the Website
A list of all the cookies used on the Website by category is set out below.
Strictly necessary cookies
These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.
These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.
Performance cookies
These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device.
These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.
Allow performance cookies?
Functionality cookies
These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.
These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Allow functionality cookies?
Contact Us
If you have any questions or complaints about how we use your personal data, please contact our DPO by email: dataprotectionROI@Tesco.com
These email addresses are only for data protection queries. We’re unable to answer any other queries at this email address. If you’d like to get in touch about recruitment, please email resourcing.team@tesco.com
Changes to our policy
This policy replaces all previous versions and is correct as of June 2024. We reserve the right to change the policy at any time.