Hours: 37.5
Salary: WL1 - TBC
Location: Tesco Waterford, 1 Butlerstown, Co. Waterford, X91TPR9
Ireland
Apply by: 07/02/2023
Tesco Waterford, 1 Butlerstown, Co. Waterford, X91TPR9
Tesco Ireland are currently looking to recruit 1 Collections Associate.
Based at our Waterford Customer Engagement Centre, the successful candidates will assist with both inbound and outbound telephone contacts with customers who are in arrears.
You will collaborate with the Customer Care team to ensure the customer experience is managed to a high standard.
Operational skills relevant for this job:
• Excellent communication skills (both verbal and written)
• Customer service orientation
• A responsible attitude
• Adaptability and flexibility
Experience relevant for this job:
• Knowledge of Billing and Collections procedures (including DPA)
• Experience of working and excelling in a target driven environment
• Negotiation and influencing skills
• Organisation and time management skills
• Analytical skills
• Team work & working on own initiative
• IT literacy
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