Consumer Dynamics Manager

Salary: Competitive

Location: Gresham House, Marine Road, Dun Laoghaire, Co. Dublin

Ireland

Apply by: 30/10/2021


Consumer Dynamics Manager

Gresham House, Marine Road, Dun Laoghaire, Co. Dublin

About the role

Tesco Ireland are currently seeking to appoint a Consumer Dynamics Manager within our Customer Team. The successful candidate will create a compelling and aligned strategy for consumers to deliver our vision and bring leading edge thinking that gives Tesco a competitive advantage.

You will be responsible for

  • Identifying strategic customer opportunities based on insight and engaging senior stakeholders to scope projects
  • Solving complex strategic challenges and supporting my team to generate ideas, make specific recommendations and develop propositions to improve customer experience and loyalty
  • Leading and successfully delivering large scale customer strategy projects which will impact a transformational  business change by building relationships with key stakeholders
  • Delivering Stretch&Spend customer acquisition and retention targets through optimising our clubcard database
  • Interpreting complex data and insight to shape future thinking and the strategic planning across all channels
  • Making a significant contribution to the development and communication of Tesco Clubcard overall strategy
  • Forecasting and managing my budgets effectively, always being cost conscious and improving efficiency
  • Following our Business Code of Conduct and always act with integrity and due diligence

You will need

  • Ideally have a consultancy or industry analyst background
  • Experience in a strategy role in retail or consumer-facing industries
  • Experience of solving complex problems and effectively communicating recommendations to senior stakeholders and wide audiences
  • Engaging and influencing senior stakeholders
  • Experience of scoping and answering the right strategic questions based insight and data
  • Proficiency with SQL
  • Excel Macro creation / automation

What’s in it for you

We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to:

  • Competitive Salary
  • Private healthcare
  • Life Assurance
  • Bonus Scheme*
  • Colleague Clubcard (including a 2nd card for a family member)
  • Annual leave starting at 21 days
  • Save As You Earn Scheme*

*Rules of the scheme apply

About us

Our vision here at Tesco is to become every customer's favourite way to shop, whether they are at home, out shopping, on the move, anywhere in the world.

Our core purpose is ‘Serving Irelands” shoppers a little better every day’.

Our business was built with a simple mission – to be the champion for customers, helping them to enjoy a better quality of life and an easier way of living. This hasn't changed. Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them.

We want our customers to be inspired and whatever they are looking for, we’re finding bigger and better ways to provide it.

We need people who share our ambition to deliver for our customers; passionate and confident people willing to take the initiative and drive us forwards. In return we offer excitement, a great team, an excellent benefit package and significant career development opportunities.

If that sounds exciting, then we'd love to hear from you.

Application process

Our office application process varies depending on the role and the level of experience needed.

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