Technical Manager

Salary: Competitive

Location: Gresham House, Marine Road, Dun Laoghaire, Co. Dublin


Apply by: 09/03/2021

Technical Manager

Gresham House, Marine Road, Dun Laoghaire, Co. Dublin

About the role

Tesco Ireland are currently seeking to appoint a Technical Manager. The role will be to manage the technical process for a category by ensuring that products, services and information consistently deliver to meet customer expectations.

You will be responsible for

  • Prior to launching you will put all your products ( where applicable ) through NPD / Customer Quality Test Ensuring all your products meet Tesco Pillar Brand Guidelines and Tesco Policy requirements 
  • Regularly review the quality of my products against Product Specifications and Competitor products to ensure they continually meet the Quality Policy
  • Reviewing customer complaints and returns data for your products, complete trend analysis and where required, implement product improvements or take action to remove defective products from sale
  • Keeping abreast of market trends around my products and actively drive change and influence policy to meet these new customer needs
  • Ensuring all new supplier sites are Approval Audited against Tesco Standards and Non Conformances are Closed Off
  • Risk assessing all new products to ensure that they are safe and legal
  • Ensuring that all your suppliers are supplied with the Tesco Ethical Trading Policy, they are registered on Sedex , have completed the risk assessment and any ethical audits required are completed and closed off
  • Having a Product Specification for all your products
  • Ensuring there is a Product Specification for all your Category products that delivers scale or crop utilisation to the benefit of the Group
  • Following up all Supplier Technical Audits and ensure Non Conformances are closed off, liaising with sourcing hubs where applicable
  • Managing product testing requirements and follow testing failures
  • Keep Supplier and Product technical files and use the supplied IT systems for technical management
  • Ensuring that the packaging for your products is the minimum required to protect the product safety and I proactively manage suppliers to reduce product packaging 
  • Supporting your Buyers in the implementation of the Branded Policy
  • Providing product expertise and support product and issue working groups and Category technical plans
  • Managing third party contracts within agreed costs
  • Using cross category knowledge and analysis to identify where cost savings can be made through economies of scale
  • Providing insight into costs of new and existing processes to ensure Tesco gets value for money

You will need

  • Technical and auditing experience essential in a similar role
  • IT Skills
  • Food Science or similar 3rd level degree

What’s in it for you

We offer excellent benefits that help make Tesco a great place to work.  These include but aren’t limited to:

  • Competitive Salary
  • Bonus Scheme*
  • Colleague Clubcard (including a 2nd card for a family member) after 3 months service with 10% off most purchases at Tesco
  • Annual leave starting at 21 days
  • Save As You Earn Scheme*

*Rules of the scheme apply

About us

Our vision here at Tesco is to become every customer's favourite way to shop, whether they are at home, out shopping, on the move, anywhere in the world.

Our core purpose is ‘Serving Irelands” shoppers a little better every day’.

Our business was built with a simple mission – to be the champion for customers, helping them to enjoy a better quality of life and an easier way of living. This hasn't changed. Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them.

We want our customers to be inspired and whatever they are looking for, we’re finding bigger and better ways to provide it.

We need people who share our ambition to deliver for our customers; passionate and confident people willing to take the initiative and drive us forwards. In return we offer excitement, a great team, an excellent benefit package and significant career development opportunities.

If that sounds exciting, then we'd love to hear from you.

Application process

Our office application process varies depending on the role and the level of experience needed.

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